Delivery Policy Bramble and Hedge


Christmas Delivery Times:

Customers sending within Australia will need to post by the following dates for delivery by Christmas
« Parcel Post Monday 12 December (EX WA end NT)
• Express Post Monday 19 December (EX WA and NT)

We usually despatch within 48 hours, although on occasion, we may be waiting for stock. We will do our best to accommodate a deadline. Why not call us to check stock availability?

Shipping times can vary depending on the time of year. Our standard shipping time is approximately 3-7 business days (longer if outside of the metropolitan area). Our Express shipping time is approximately 1-2 business days (longer if outside of the metropolitan area).

All shipping costs are displayed on the checkout page and are subject to change depending on our current offers.

Our products at times may be available for Pre-Order and these will be marked with approximate delivery time. If your order includes pre-order items, we will ship your order once complete. Requests for partially shipped orders may incur additional shipping charges. We endeavour to have all products on our website available for immediate delivery.

Our parcels are sent with Australia Post and other reputable couriers shipping companies, tracking details will be provided after checkout. Deliveries are marked Authority To Leave which means the courier will leave your package in a safe place. Please contact us if a 'safe place' is unavailable, and we will amend this.
We are not responsible for shipping delays, incorrectly addressed parcels or lost goods. We will endeavour to assist you, should we need to contact our shipping partners.

We accept Visa and Master Card. All prices shown include GST.